We implement our strategies within a supportive environment that enables our service users to learn new ways of living with their mental illness, to achieve greater independence, self-understanding and awareness, and to increase their sense of confidence and self-esteem.

We ensure that all RFNSW service users have the opportunity to participate in the running of the services that relate to them and that they have proper advocacy and representation when dealing with others in the community.

We encourage individuals to achieve their own potential, whatever that may be for them, to set goals and participate as members of their community.

They are encouraged to participate fully in all household activities and contribute to the decision making process in their household as a means of increasing their living skills.

This includes supporting service users to:

• Manage their mental and physical health as best as possible.
• Participate in recreational, vocational, educational and social activities.
• Develop and maintain relationships
• Attend to the routine tasks of daily living such as budgeting, shopping, nutrition and household management.